Oportun (Nasdaq: OPRT) is a financial services company and digital platform that provides responsible consumer credit to hardworking people. Using A.I.-driven models that are built on years of proprietary customer insights and billions of unique data points, we have extended millions of loans and billions in affordable credit, providing our customers with alternatives to payday and auto title loans. In recognition of our responsibly designed products which help consumers build their credit history, we have been certified as a Community Development Financial Institution (CDFI) since 2009.
Since extending our first loan in 2006, Oportun has made over 4 million loans, totaling over $10 billion to hardworking low- and moderate-income individuals. In turn, Oportun has helped more than 905,000 people begin establishing the credit history required to enter the financial mainstream. At the same time, Oportun’s customers have saved an estimated $1.9 billion in interest and fees compared to the alternatives typically available to them.
ABOUT TECHNOLOGY @ OPORTUN
Artificial Intelligence and a digital platform are essential to our ability to fulfill Oportun’s financially inclusive mission. The Technology team @ Oportun is dedicated to this mission which we enable by creating, delivering, and maintaining elegant, intuitive, and performant systems to support the needs of our customers and business partners.
As the Head of AI/Chief Data Scientist, reporting directly to the CEO, you will be responsible for driving Oportun’s AI strategy and execution of that strategy. You will lead and grow the data science team responsible for further developing Oportun’s AI driven intellectual property used for managing risk, fraud, pricing and direct marketing for customers that often lack a traditional credit score. Your team will play a critical role in managing risk, profitability, marketing effectiveness, customer experience and fraud at Oportun. In addition, you will expand the data science team and collaborate with other areas of the business to lead the ideation, design, development, and deployment of additional AI/Machine Learning (ML) use cases such as personalization and recommendation systems, and enable rapid experimentation.
The mission of this role is to expand the use of AI/ML as Oportun continues on its journey of being an AI-driven, digital-first company. As the Head of AI/Chief Data Scientist, you will drive innovation by forming strong partnerships with business and technology leaders to drive customer engagement and improve the customer experience. In this role, you’ll be central to determining Oportun’s vision and strategy for AI/ML applications that will further Oportun’s competitive advantage in serving customers who often lack access to mainstream financial services.
The ideal Head of AI/Chief Data Scientist candidate will have a demonstrated track record of building high performing teams and delivering scalable data infrastructure and AI/ML driven solutions. The Head of AI/Chief Data Scientist must have a passion for developing a team culture that inspires excellence in driving business results through collaboration. We encourage our teams to take end-to-end responsibility from conceptualization of ideas to implementation and then to measure the business impact to drive the highest levels of personal accountability.