Oportun (Nasdaq: OPRT) is a financial services company and digital platform that provides responsible consumer credit to hardworking people. Using A.I.-driven models that are built on years of proprietary customer insights and billions of unique data points, we have extended millions of loans and billions in affordable credit, providing our customers with alternatives to payday and auto title loans. In recognition of our responsibly designed products which help consumers build their credit history, we have been certified as a Community Development Financial Institution (CDFI) since 2009.
Since extending our first loan in 2006, Oportun has made over 4 million loans, totaling over $10 billion to hardworking low- and moderate-income individuals. In turn, Oportun has helped more than 905,000 people begin establishing the credit history required to enter the financial mainstream. At the same time, Oportun’s customers have saved an estimated $1.9 billion in interest and fees compared to the alternatives typically available to them.
ABOUT TECHNOLOGY @ OPORTUN
Artificial Intelligence and a digital platform are essential to our ability to fulfill Oportun’s financially inclusive mission. The Technology team @ Oportun is dedicated to this mission which we enable by creating, delivering, and maintaining elegant, intuitive, and performant systems to support the needs of our customers and business partners.
We are looking for an enthusiastic team player to join our fast-growing IT organization. This position will provide application and hardware technical support services including trouble shooting, problem resolution, incident management and communication with employees at our retail stores and field offices. We leverage cutting edge solutions and tools and are eager to attract top talent!
The IT Support Specialist will play a key role in delivering superior customer service and ensuring our critical systems are functioning properly at our store locations. This position will be hands on technical position. The candidate must have excellent communication skills, interpersonal skills, and the ability to work effectively with all organizational levels.