Oportun. Inc

Sr. Delivery Manager, Technology

Req No.
Regular Full-Time
Remote / WFH
Job Locations
US-CA-San Carlos

Company Overview


Oportun (Nasdaq: OPRT) is a financial services company and digital platform that provides responsible consumer credit to hardworking people. Using A.I.-driven models that are built on years of proprietary customer insights and billions of unique data points, we have extended millions of loans and billions in affordable credit, providing our customers with alternatives to payday and auto title loans. In recognition of our responsibly designed products which help consumers build their credit history, we have been certified as a Community Development Financial Institution (CDFI) since 2009.



Since extending our first loan in 2006, Oportun has made over 4 million loans, totaling over $10 billion to hardworking low- and moderate-income individuals. In turn, Oportun has helped more than 905,000 people begin establishing the credit history required to enter the financial mainstream. At the same time, Oportun’s customers have saved an estimated $1.9 billion in interest and fees compared to the alternatives typically available to them.


Department Overview


Artificial Intelligence and a digital platform are essential to our ability to fulfill Oportun’s financially inclusive mission. The Technology team @ Oportun is dedicated to this mission which we enable by creating, delivering, and maintaining elegant, intuitive, and performant systems to support the needs of our customers and business partners.


As a disciplined agile delivery leader you will lead a mission-critical delivery team dedicated to the successful development and implementation of Products, Information Technology, DevOps and software programs. A delivery team is a cross-functional team that is focused on a business mission whose objective function and measurement of success is clear, but path to delivery may be unclear. You will also coach disciplined agile delivery values and skills within the enterprise. Be a role model for delivery managers and team members throughout the organization whose role requires them to be proficient in shipping projects. Drive continuous improvement within the team and enterprise.


  • Collaborate with technical product managers, business owners and technical leads to gain full understanding of business requirements, product features, and engineering development process
  • Develop program plans, coordinating with cross functional teams to manage, sequence dependencies, and coordinate release planning.
  • Communicate effectively to maintain team alignment, provide regular updates to the execution team.
  • Facilitate issue resolution, ensuring radical transparency and effective expectation management at all levels


  • Demonstrated professional experience in the capabilities below over the last 10+ years…
  • Significant experience facilitating communication, tailoring processes, empowering the team to reach its potential, removing impediments, and creating and maintaining the conditions that allow the team to successfully accomplish its mission
  • Direct work experience within Consumer Banking, Consumer Lending or Fintech industry; with emphasis in Collections, AI, product development, technology infrastructure, or software delivery.
  • You exemplify laser-focus on delivery of results and commitments, while also holding others accountable for the commitments they have made
  • Solid, reliable judgment and ability to make effective risk-value decisions under ambiguous or difficult circumstances
  • You mobilize, guide, influence, and motivate teams—including business partners and executive sponsors—to forge a high-impact delivery competency
  • You are comfortable driving accountability of team members that consist of executives, business owners, engineers and product managers alike
  • You show critical thinking ability to decompose complex problems and chart a course to action
  • You bring a proven track record of shipping value in a timely manner
  • You proactively identify scope, people and organizational problems and provide well-thought-out solutions to tackle them
  • You have an insatiable appetite for learning new things, improving existing ones and you cultivate that same appetite in your teams
  • You have a proven, demonstrated capability to work with Agile, Lean and/or Continuous Delivery methodologies and tools
  • Adherence to policies, standards, and frameworks. (e.g. SDLC, Change Management, Risk & Security)
  • Ability to exert significant discretionary effort with setting your own direction and agenda to achieve broad goals assigned to you
  • You identify personally with the success of the project or program





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