Oportun. Inc

Director, Regulatory Counsel-Innovation, Digital & Credit Risk

Req No.
Regular Full-Time
Remote / WFH
Job Locations
US-CA-San Carlos

Company Overview


Oportun (Nasdaq: OPRT) is a financial services company and digital platform that provides responsible consumer credit to hardworking people. Using A.I.-driven models that are built on years of proprietary customer insights and billions of unique data points, we have extended millions of loans and billions in affordable credit, providing our customers with alternatives to payday and auto title loans. In recognition of our responsibly designed products which help consumers build their credit history, we have been certified as a Community Development Financial Institution (CDFI) since 2009.



Since extending our first loan in 2006, Oportun has made over 4 million loans, totaling over $10 billion to hardworking low- and moderate-income individuals. In turn, Oportun has helped more than 905,000 people begin establishing the credit history required to enter the financial mainstream. At the same time, Oportun’s customers have saved an estimated $1.9 billion in interest and fees compared to the alternatives typically available to them.




Oportun is looking to expand its world-class and highly experienced Legal and Compliance team responsible for serving as a strategic partner and providing sound legal advice to a mission-driven Company that offers affordable and credit building products. The position will provide legal advisory support for Oportun’s artificial intelligence, machine learning, technology and data science teams, as Oportun continues its journey of being an AI-driven, digital-first company. In this role, the lawyer will also provide legal advice and support for the origination and underwriting of Oportun’s installment loan, auto, credit card and bank partner products. The Regulatory Lawyer will report to the Sr. Director, Sr. Regulatory Counsel, and will work closely with Oportun’s Compliance officers, executive business partners and operational teams.  This is an opportunity to work in a fast-paced, mission-driven organization where your contributions can have a meaningful impact on underbanked and unbanked consumers.


  • Partner with AI/Chief Data Scientist, Chief Risk Officer and Risk Management teams, advising on the use of innovative technologies, artificial intelligence, machine learning and risk-based pricing in the underwriting and origination of unsecured, secured and credit card lending products, through different channels including online, telesales and retail locations.
  • Act as trusted advisor to the business in providing consumer finance legal advisory support across multiple products and an expanding business model, with a focus on the underwriting and origination of lending products by Oportun and bank partners.
  • Provide legal support, review and analysis of models used in the underwriting, pricing, fraud detection, and collection of consumer loans, and advise on the use of third party and alternative data sources to verify consumer information.
  • Advise on fair lending and UDAAP risks related to the underwriting and origination of consumer loans and credit cards, as well as for models used throughout the lifecycle of such products.
  • Support the origination of all loan products and the creation of a low-touch/no-touch application flow to reduce customer friction while maintaining legal, business, bank partner and regulatory requirements.
  • Work closely with senior business leaders, including product owners, data scientists and engineers, IT, Operations, Risk Management, Customer Experience, Marketing and others.
  • Provide legal support and feedback in reviewing policies, procedures and training, to conform to Oportun, regulatory and bank partner requirements.
  • Partner with Compliance professionals to assist in the design and implementation of Compliance Management Program, including Compliance Risk Assessments and an underlying legal inventory of applicable laws and regulations.
  • Research, track and report on federal and state legal developments related to the scope of the role, staying abreast of current legal developments and trends to determine potential impact or risks. Communicate relevant items to business partners and analyze impact of the changing legal/regulatory landscape on the business strategy.
  • Analyze and draft comments on proposed regulations and contribute to industry comment letters or requests where appropriate.
  • Participate in special projects in support of Oportun’s strategic objectives; provide backup support for and coordinate with other Regulatory Legal team members, as needed.
  • Review and negotiate third-party service provider agreements, including agreements relating to the use of AI and alternative data sources, credit reporting agencies and others to ensure compliance with regulatory requirements, internal and bank partner guidelines and applicable law.


  • Juris Doctorate (J.D.) degree, qualified to practice law in a United States jurisdiction.
  • 7+ years’ experience as an attorney in a law firm or corporate law department.
  • 4+ years’ experience in consumer financial services law, as in-house at a financial services company, including experience with the bank partner model.
  • Experience in the financial technology industry, including on use of AI, machine learning, alternative data and model building.
  • In-depth knowledge of state and federal consumer credit laws and regulations, including TILA/Reg Z, ECOA/Reg B, FCRA/Reg V, ADA, SCRA, TCPA, GLBA/Reg P, EFTA and state consumer finance and lending laws.
  • Ability to manage multiple conflicting priorities set by the business while still meeting internal department goals.
  • Effective written, interpersonal and communication skills with the ability to work as part of a team involving staff, clients, bank partners and outside agencies.
  • Strong analytical skills and ability to exercise sound judgment in providing and legal advice and assisting the business to implement such advice; ability to work independently, with minimal oversight, and partner with other legal team members as part of the Regulatory Legal team.
  • Excellent written and verbal communication/presentation skills, including the ability to persuade and influence management at all levels, including executive management.
  • Strong organizational skills, attention to detail and positive professional attitude.
  • Spanish fluency (written and verbal) a plus.





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