Oportun. Inc

Job Listings

Current Oportun Employees Please log into our internal application site here.

First Time Applicants Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 6

- Drive survey design and analysis for adhoc projects and implement new surveys or changes  - Develop monthly evaluations of our regular survey feedback which combine survey data, proprietary data and other data (macro, market data, etc) to provide clear, concise reporting and recommendations to C-Suite executives  - Organize and document items relevant to the survey program, including project plans, critical records, program overviews, etc  - Monitor customer trends and share the implications throughout the company  - Provide analytical support to the Product Marketing Team on an adhoc basis to solve problems and inform strategy  - Iterate on understanding NPS and other metrics’ impacts on key business metrics (e.g., if our score goes down by 1 point, how does that affect our customer retention?)  - Collaborate with Operations, Marketing, Business Intelligence, Tech, and Legal to ensure the continued success of the survey program  - Work with Operations, Customer Experience and Design Teams to identify and solve our toughest problems regarding customers 
Req No.
2021-10992
Department
Marketing G&A
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Develop risk, profitability, fraud, and loss mitigation models used to provide affordable credit to serve those who are mis-scored by traditional credit bureaus, nearly half of Oportun’s customers’ do not have a valid FICO score  - Discover insights from a myriad of data sources to understand and influence consumer financial behavior - Build data pipelines to prepare data for rapid learning in a scalable manner - Design and build machine learning and data infrastructure by partnering with data and production engineering teams - Develop new complex features to be used to build next generation of machine learning models by combining techniques and business acumen - Partner with production engineering team to deploy models, strategies, verification methods - Communicate and partner with third party data vendors
Req No.
2021-10988
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Create standard reporting packages and dashboards (using a Excel and iCIMS-ATS) for consumption by internal audiences (e.g. executive, leadership team, hiring managers, recruiting team) - Optimize ATS reporting and dashboard configuration in addition to supporting scheduled and ad-hoc reporting efforts - Perform analysis of metrics, uncover and interpret trends in data, and provide data-informed recommendations - Design, organize and conduct regular audits to ensure data quality and compliance and help drive behaviors to result in system accuracy - Provide data-backed recommendations for system improvements to drive greater consistency, efficiency and data integrity throughout the recruitment process - Configure systems and related processes to maximize team efficiency and data integrity - Analyze, assess, and resolve recruiting system (ATS, etc.) issues and inquiries, including system integrations and product upgrades - Collaborate cross-functionally with our HRIS Operation teams on integration designs and enhancements, as well as troubleshooting and maintenance - Assist in optimizing the recruiting tech stack, staying on top of new tools in the market and emerging technologies - Collaborate with partners across several teams, including Recruiting, HRIS, and Finance
Req No.
2021-10977
Department
Human Resources
Remote / WFH
Yes
Location
US-NC-
Type
Regular Full-Time
- Assist in the annual SOX 404 financial statement mapping, risk assessment and scoping process identifying significant locations, business units, transaction cycles and critical processes and accounts ensuring an adequate scope and testing of the Company financial statements based on criteria defined each calendar period. - Assist in the coordination of management SOX 404 process controls documentation and review controls to ensure adequate design and identification of key controls for assigned critical processes/accounts. - Assist in the coordination and the completion of the annual SOX 404 Compliance Plan in compliance with required timelines. - Coordinate with business owners to ensure controls are being properly designed and thought through when business or organization changes occur. - Act as a go-to person for internal controls within the organization and provide a reliable and insightful resource for implementing controls within a business process in an efficient and effective manner. - Perform SOX IT testing of design and operating effectiveness - Liaison with the external auditors as required. - Assist in ad hoc projects as required.
Req No.
2021-10972
Department
Finance
Remote / WFH
Yes
Location
US-TX-Frisco
Additional Locations
US-CA-San Carlos
Type
Regular Full-Time
- Increase customer engagement and operational efficiency by optimizing channel contact strategy across numerous communication channels - Work with Data Science team to build predictive behavior scoring and test strategies via champion/challenger tests - Gain deep understanding of the collections portfolio and conduct insights driven analytics to identify areas of improvement - Optimize loan-level NPV and mitigate losses while enhancing customer engagement by developing effective segmentation and customer engagement strategies - Develop and maintain operations and management reporting for all Collections KPI’s - Support capacity planning and staffing forecast for a rapidly growing Collections team spread across multiple call centers - Support operations and proactively solve problems - Partner with engineering team to build new system enhancements
Req No.
2021-10968
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Determine the best tech solutions to solve the existing business problems. - Define features, phases, and solution requirements. - Provide specifications according to which the solution is defined, managed, and delivered. - Continual research of current and emerging technologies and proposing changes where needed. - Providing updates to stakeholders on product development processes, estimate, and plan. - Be the technical thought leader of the team, provide necessary guidance and mentorship to team members whenever required - Evolve as subject matter expert and Go-To person for the domain. - Collaborate with multiple product and engineering teams, external partners, release engineering and other stakeholders across multiple global locations and represent the technical team in x-functional forums. - Champion best software engineering practices such as continuous integration, delivery, and deployment. - Guide and mentor other teammates and junior member.
Req No.
2021-10966
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Determine the best tech solutions to solve the existing business problems. - Define features, phases, and solution requirements. - Provide specifications according to which the solution is defined, managed, and delivered. - Continual research of current and emerging technologies and proposing changes where needed. - Providing updates to stakeholders on product development processes, estimate, and plan. - Be the technical thought leader of the team, provide necessary guidance and mentorship to team members whenever required - Evolve as subject matter expert and Go-To person for the domain. - Collaborate with multiple product and engineering teams, external partners, release engineering and other stakeholders across multiple global locations and represent the technical team in x-functional forums. - Champion best software engineering practices such as continuous integration, delivery, and deployment. - Guide and mentor other teammates and junior member.
Req No.
2021-10965
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Determine the best tech solutions to solve the existing business problems. - Define features, phases, and solution requirements. - Provide specifications according to which the solution is defined, managed, and delivered. - Continual research of current and emerging technologies and proposing changes where needed. - Providing updates to stakeholders on product development processes, estimate, and plan. - Be the technical thought leader of the team, provide necessary guidance and mentorship to team members whenever required - Evolve as subject matter expert and Go-To person for the domain. - Collaborate with multiple product and engineering teams, external partners, release engineering and other stakeholders across multiple global locations and represent the technical team in x-functional forums. - Champion best software engineering practices such as continuous integration, delivery, and deployment. - Guide and mentor other teammates and junior member.
Req No.
2021-10963
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
WHAT ARE WE LOOKING FOR?  - Servant Leadership management style with the ability to deliver a best-in-class client experience. - Manage multiple store locations to ensure that your stores meet or exceed all sales and production, customer service and quality goals. - Recruit, train, and coach a successful sales team to achieve specific sales and services goals for the region. - Meet regularly to develop your team and discuss day-to-day operations, upcoming events, promotions, and training. - Participate in community events, side by side with your teams, to serve as an ambassador for Oportun’s brand. - Be a role model for Oportun’s Core Values: Service, Care, Innovation, Courage, Excellence, and Empowerment - Manage employee relations issues and concern with urgency and with care, in partnership with HRBPs - Ensure safe working conditions for employees in partnership with retail security 
Req No.
2021-10944
Department
Retail Operations
Remote / WFH
Yes
Location
US-NJ-Union City
Type
Regular Full-Time
- Design, develop and maintain Java/Python based Data Platforms including Data Lake, Operational Datamart and Analytics Data Warehouses - Design and build scalable Java/Python based ELT/ETL workflows to transform and integrate data into Data Platform/Data Lake - Develop data strategy and roadmap for data technologies - Play multiple roles that span data architecture, design, data warehousing, and ELT/ETL processes - Work closely with product management, business, engineers, cross-functional analysts, and data scientist - Demonstrates master hands-on capability to drive components to delivery from inception to final product. - Recommends and contributes to software engineering best practices, including those that have enterprise-wide impact. - Takes accountability for the quality, total cost of ownership, maintainability and security of any component or application produced. - Performs as an expert in all parts of the software development lifecycle (e.g., coding, testing, development) and coaches other around such practices. - Converses in many technologies and learns new technologies quickly. - Ability to provide a clear and concise explanation of business strategy, technical concepts, designs or implementation to a non-technical audience. - Stays abreast of industry trends and technologies and knows when/how/if to apply them appropriately.
Req No.
2021-10932
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Develop risk, profitability, and marketing models used to provide affordable credit to serve those who are mis-scored by traditional credit bureaus, nearly half of Oportun’s new customers do not have a valid FICO score - Partner with credit policy team to develop prospect level customer lifetime value model to be leverage in automating credit policy  - Discover insights from a myriad of data sources to understand and influence consumer financial behavior - Build data pipelines to prepare data for rapid learning in a scalable manner - Build automated process to optimize credit policy in marketing - Design and build machine learning and data infrastructure by partnering with data and production engineering teams - Develop new complex features to be used to build next generation of machine learning models by combining techniques and business acumen - Partner with production engineering team to deploy models, strategies, verification methods - Communicate and partner with third party data vendors
Req No.
2021-10898
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Develop risk, profitability, and marketing models used to provide affordable credit to serve those who are mis-scored by traditional credit bureaus, nearly half of Oportun’s new customers do not have a valid FICO score  - Discover insights from a myriad of data sources to understand and influence consumer financial behavior - Build data pipelines to prepare data for rapid learning in a scalable manner - Continuously improve model pipelines to leverage new algorithms and address new business requirements - Design and build machine learning and data infrastructure to support machine learning by partnering with data and production engineering teams - Develop new complex features to be leveraged in the next generation of machine learning models by leveraging new data sources and business acumen - Partner with production engineering to deploy models and strategies used in optimizing marketing spend across products and channels - Communicate and partner with third party data vendors
Req No.
2021-10897
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Lead workstreams for building out future acquisition channels and platform integrations with lead aggregators and partners - Partner with Product Managers and Engineers to implement future acquisition channels - Develop risk strategies leveraging credit bureau and alternative data and then implement risk models and risk strategy into partner’s prequalification engine - Determine profitability at the margin. Recommend changes to risk strategies to maximize NPV and ensure required return for all risk segments - Develop effective communications and action-oriented presentations to drive strategy and manage expectations of stakeholders - Implement machine learning models and strategies with lead aggregators as well as in Oportun’s risk engine - Aid in the development of machine learning risk and targeting models using account performance data, bureau data, demographic data and alternative data - Develop and maintain operations and management reporting KPI’s  
Req No.
2021-10895
Department
Risk
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Manage and scale the high-performing team comprised of managers and individual contributors at various levels. - Performance management of team members (positive / negative) against expectations of the role (level appropriate). - Recruit top talent, build, and maintain a high performing team - Strategic planning for all product development efforts to include the subsequent testing, release, and production environment needs - Overseeing all activities of the software development team, and influence on delivery groups (QA application release and support) - Define the current and long-range direction of software development by enhancing and implementing best-in-class practices, policies and systems while delivering high quality and repeatable results - Leading and enhancing our methodology for the design, development, test and release of our products and features - Ensuring the knowledge sharing of software development best practices in design, code, quality and process across departments; and developing and monitoring technical standards to ensure adherence - Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software. - Champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor. - Charting the path between where someone is, where we want the team to go and ensuring there is a development plan in place to arm them with the required skill sets.
Req No.
2021-10857
Department
Engineering
Remote / WFH
Yes
Location
MX-GUA-Leon
Type
Regular Full-Time
- Manage and scale the high-performing team comprised of managers and individual contributors at various levels. - Performance management of team members (positive / negative) against expectations of the role (level appropriate). - Recruit top talent, build, and maintain a high performing team - Strategic planning for all product development efforts to include the subsequent testing, release, and production environment needs - Overseeing all activities of the software development team, and influence on delivery groups (QA application release and support) - Define the current and long-range direction of software development by enhancing and implementing best-in-class practices, policies and systems while delivering high quality and repeatable results - Leading and enhancing our methodology for the design, development, test and release of our products and features - Ensuring the knowledge sharing of software development best practices in design, code, quality and process across departments; and developing and monitoring technical standards to ensure adherence - Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software. - Champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor. - Charting the path between where someone is, where we want the team to go and ensuring there is a development plan in place to arm them with the required skill sets.
Req No.
2021-10853
Department
Engineering
Remote / WFH
Yes
Location
MX-GUA-Leon
Type
Regular Full-Time
- Use data and analytics to deliver insights to drive business expansion - Analyze and monitor the financial performance of our stores to uncover improvement/optimization opportunities - Lead the re-design of our footprint, which includes the test of new store formats/configurations to maximize customer reach while minimizing store redundancy - Own and maintain the team’s optimization platform: Models, tools and databases required to provide market optimization insights - Analyze and evaluate the impact of potential partnerships on our current footprint - Lead the implementation of the initiatives designed by our team - Work closely with leaders across the organization to figure out the scope and breadth of the business questions at hand - Ensure all analyses tell an appropriate story which enables insights and creates a path for action
Req No.
2021-10831
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Use data and analytics to deliver insights on the personal loan business health - Collaborate with large and diverse teams across multiple disciplines (Financial Planning & Analytics, Risk, Marketing, Operations, Product, etc) - Consolidate intra-department reporting by finding synergies within efforts - Program manage and support multiple strategic initiatives by developing key milestones, KPIs/scorecards, progress/issue trackers and reporting to leadership - Establish and maintain strong partnerships with external research/data vendors in order to build out market/competitive intelligence/analytics - Lead research initiatives (internal & external) to develop business benchmarking capabilities - Develop ad hoc business strategy and process optimization projects to better understand customer/channel behaviors with structured analysis and present findings to senior leaderships - Ensure all analyses tell an appropriate story which enables insights and creates a path for action - Become established as a recognized SME for analytics and serve as a resource to the business, facilitating knowledge transfer and overseeing application of continuous improvement methodology and tools  
Req No.
2021-10818
Department
Data & Analytics
Remote / WFH
Yes
Location
US-
Type
Regular Full-Time
- Full Cycle recruiting (Source, recruit, and interview candidates) to deliver elite talent, while providing a continuous flow of qualified candidates. - Deliver highest quality talent from most relevant industries in the market. - Client management and interaction with hiring managers to proactively understand unique expectations. - Develop external recruiting strategies and executes on those strategies to meet demand by utilizing flexible resources. - Administrative tasks to adhere to required process, policies, and compliance steps.
Req No.
2021-10817
Department
Human Resources
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Own end-to-end data and reporting workflow, including defining success, building necessary data pipelines, measuring performance, socializing metrics across the organization, and creating actionable dashboards and reports - Partner with Finance, DMBI, Marketing, and Product teams to drive alignment around reporting and metrics measurement - Deeply understand how our data is structured and engage with engineering/product teams to understand changes that may impact data flow & accuracy - Routinely forecast key performance metrics such as new applications, loans, and disbursements by channel - Communicate insights to executive level leadership and cross-business stakeholders - Presents analytic output in order to inform strategic and tactical decision making and guide business decisions
Req No.
2021-10806
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Own end-to-end data and reporting workflow, including defining success, building necessary data pipelines, measuring performance, socializing metrics across the organization, and creating actionable dashboards and reports - Partner with Finance, DMBI, Marketing, and Product teams to drive alignment around reporting and metrics measurement - Deeply understand how our data is structured and engage with engineering/product teams to understand changes that may impact data flow & accuracy - Routinely forecast key performance metrics such as new applications, loans, and disbursements by channel - Communicate insights to executive level leadership and cross-business stakeholders - Presents analytic output in order to inform strategic and tactical decision making and guide business decisions
Req No.
2021-10805
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time