Oportun. Inc

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- Determine the best tech solutions to solve the existing business problems. - Define features, phases, and solution requirements. - Provide specifications according to which the solution is defined, managed, and delivered. - Continual research of current and emerging technologies and proposing changes where needed. - Providing updates to stakeholders on product development processes, estimate, and plan.  
Req No.
2021-10734
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Responsible for creating and influencing innovative solutions that meet not only functional, but also performance, scalability and reliability requirements. - Collaborates with other team members to design, develop, and test major software and systems components using agile development process. - Leads the implementation, documentation, testing, bug-fixes, and release of complex product features. - Creates and reviews unit test to cover use cases and maintain a high level of code coverage. - Leads root cause analysis of production incidents and implementation of fixes. - Contributes to applications architecture to develop reusable code. - Work with multiple teams of engineers to design, develop, and test major software and systems components using an agile, vertical-slice based methodology. - Work with QA to ensure product meets high quality standards.  
Req No.
2021-10732
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with a diverse set of business data domains to design and build data solutions for analytics and business data users - Build and maintain complex data integrations for internal and external data - Maintain the data domain metadata and data catalog - Develop a strong contextual knowledge of the data in use to provide accurate and effective data solutions - Create and review technical and user-focused documentation for data solutions (data models, data dictionaries, business glossaries, process and data flows, architecture diagrams, user guides, etc.) - Design and execute strategies for real-time data analysis and decisioning - Actively promote and enhance best practices, standards, and audits to certify and preserve high-quality data that is fit for purpose - Become a subject matter expert on new Data Warehouse technologies, as well as provide recommendations on making improvements - Own, troubleshoot and resolve incidents, including escalating and managing problems with vendors - Engage with cross-functional teams to deeply understand requirements, insights, and needs - Be open and willing to learn new skills!
Req No.
2021-10718
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with a diverse set of business data domains to design and build data solutions for analytics and business data users - Build and maintain complex data integrations for internal and external data - Maintain the data domain metadata and data catalog - Develop a strong contextual knowledge of the data in use to provide accurate and effective data solutions - Create and review technical and user-focused documentation for data solutions (data models, data dictionaries, business glossaries, process and data flows, architecture diagrams, user guides, etc.) - Design and execute strategies for real-time data analysis and decisioning - Actively promote and enhance best practices, standards, and audits to certify and preserve high-quality data that is fit for purpose - Become a subject matter expert on new Data Warehouse technologies, as well as provide recommendations on making improvements - Own, troubleshoot and resolve incidents, including escalating and managing problems with vendors - Engage with cross-functional teams to deeply understand requirements, insights, and needs - Be open and willing to learn new skills!
Req No.
2021-10717
Department
Data & Analytics
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Provide pragmatic day-to-day advice, counsel and support to People Experience teams and business partners on US employment law and immigration related matters. - Actively track new laws, regulations and legal developments to advise and train People Experience and business partners on compliance and to provide strategic guidance in the creation or improvement of existing policies and procedures. - Coordinate with and supervise outside counsel where necessary on employment law projects, audits and litigation. - Draft employee-facing documents such as offer letters, employment agreements, including retention and separation agreements, and policies. - Partner with People Experience to manage and resolve employee relations concerns and investigations.
Req No.
2021-10714
Department
Legal
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with a diverse set of business data domains to design and build data solutions for analytics and business data users - Build and maintain complex data integrations for internal and external data - Maintain the data domain metadata and data catalog - Develop a strong contextual knowledge of the data in use to provide accurate and effective data solutions - Create and review technical and user-focused documentation for data solutions (data models, data dictionaries, business glossaries, process and data flows, architecture diagrams, user guides, etc.) - Design and execute strategies for real-time data analysis and decisioning - Actively promote and enhance best practices, standards, and audits to certify and preserve high-quality data that is fit for purpose - Become a subject matter expert on new Data Warehouse technologies, as well as provide recommendations on making improvements - Own, troubleshoot and resolve incidents, including escalating and managing problems with vendors - Engage with cross-functional teams to deeply understand requirements, insights, and needs - Be open and willing to learn new skills!
Req No.
2021-10709
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with a diverse set of business data domains to design and build data solutions for analytics and business data users - Build and maintain complex data integrations for internal and external data - Maintain the data domain metadata and data catalog - Develop a strong contextual knowledge of the data in use to provide accurate and effective data solutions - Create and review technical and user-focused documentation for data solutions (data models, data dictionaries, business glossaries, process and data flows, architecture diagrams, user guides, etc.) - Design and execute strategies for real-time data analysis and decisioning - Actively promote and enhance best practices, standards, and audits to certify and preserve high-quality data that is fit for purpose - Become a subject matter expert on new Data Warehouse technologies, as well as provide recommendations on making improvements - Own, troubleshoot and resolve incidents, including escalating and managing problems with vendors - Engage with cross-functional teams to deeply understand requirements, insights, and needs - Be open and willing to learn new skills!
Req No.
2021-10708
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Act as trusted advisor to the business in providing consumer finance legal advisory support across multiple products and an expanding business model. - Provide legal advice and support relating to Privacy and Data Security federal and state legal obligations related to the origination, servicing and collection of unsecured, secured and credit card lending products through different channels including online, telesales and retail locations. - Support the further development an enterprise-wide privacy risk management and compliance framework and governance structure consistent with applicable federal and state laws and regulations. - Partner and work closely with bank partners and internal Risk Management, Marketing, Information Security, Technology, and Operations regarding the collection, use and sharing of data across for all lending products including unsecured, secured and credit card products. - Review and revise key policies and procedures, training, risk assessments and other materials for compliance with privacy, data security, data use and information sharing requirements. - Maintain company privacy policy, terms of use and privacy notices, in compliance with federal and state regulatory requirements. - Partner with the Marketing team, Chief Marketing Officer and Compliance team to review and revise marketing strategy and materials including digital marketing, prescreen offers, lead generation and referrals. - Review, advised and approve consumer-facing materials, advertisements and communications across all marketing channels, including direct mail, email, digital and through lead generators, as well as use of social media/influencers. - Partner with Marketing Analytics to review and advise on marketing selection criteria and conduct social media and website reviews. - Maintain regulatory legal guidelines and periodic training for the Marketing and Product teams, to outline standard disclosures and UDAAP risks. - Partner with Compliance professionals to assist in the design and implementation of Compliance Management Program, including Compliance Risk Assessments and an underlying legal inventory of applicable laws and regulations. - Research, track and report on federal and state legal developments related to the scope of the role, staying abreast of current legal developments and trends to determine potential impact or risks. Communicate relevant items to business partners and analyze impact of the changing legal/regulatory landscape on the business strategy. - Analyze and draft comments on proposed regulations and contribute to industry comment letters or requests where appropriate. - Participate in special projects in support of Oportun’s strategic objectives; provide backup support for and coordinate with other Regulatory Legal team members, as needed. - Work with commercial attorneys to review third-party service provider agreements, including agreements with outsourced and/or offshored service providers, to ensure compliance with CFPB standards, internal and bank partner standards and applicable law related to privacy and data security.  
Req No.
2021-10706
Department
Legal
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Partner with AI/Chief Data Scientist, Chief Risk Officer and Risk Management teams, advising on the use of innovative technologies, artificial intelligence, machine learning and risk-based pricing in the underwriting and origination of unsecured, secured and credit card lending products, through different channels including online, telesales and retail locations. - Act as trusted advisor to the business in providing consumer finance legal advisory support across multiple products and an expanding business model, with a focus on the underwriting and origination of lending products by Oportun and bank partners. - Provide legal support, review and analysis of models used in the underwriting, pricing, fraud detection, and collection of consumer loans, and advise on the use of third party and alternative data sources to verify consumer information. - Advise on fair lending and UDAAP risks related to the underwriting and origination of consumer loans and credit cards, as well as for models used throughout the lifecycle of such products. - Support the origination of all loan products and the creation of a low-touch/no-touch application flow to reduce customer friction while maintaining legal, business, bank partner and regulatory requirements. - Work closely with senior business leaders, including product owners, data scientists and engineers, IT, Operations, Risk Management, Customer Experience, Marketing and others. - Provide legal support and feedback in reviewing policies, procedures and training, to conform to Oportun, regulatory and bank partner requirements. - Partner with Compliance professionals to assist in the design and implementation of Compliance Management Program, including Compliance Risk Assessments and an underlying legal inventory of applicable laws and regulations. - Research, track and report on federal and state legal developments related to the scope of the role, staying abreast of current legal developments and trends to determine potential impact or risks. Communicate relevant items to business partners and analyze impact of the changing legal/regulatory landscape on the business strategy. - Analyze and draft comments on proposed regulations and contribute to industry comment letters or requests where appropriate. - Participate in special projects in support of Oportun’s strategic objectives; provide backup support for and coordinate with other Regulatory Legal team members, as needed. - Review and negotiate third-party service provider agreements, including agreements relating to the use of AI and alternative data sources, credit reporting agencies and others to ensure compliance with regulatory requirements, internal and bank partner guidelines and applicable law.
Req No.
2021-10702
Department
Legal
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Collaborate with technical product managers, business owners and technical leads to gain full understanding of business requirements, product features, and engineering development process - Develop program plans, coordinating with cross functional teams to manage, sequence dependencies, and coordinate release planning. - Communicate effectively to maintain team alignment, provide regular updates to the execution team. - Facilitate issue resolution, ensuring radical transparency and effective expectation management at all levels
Req No.
2021-10701
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Provide level 2 technical support for critical business systems to our associates in the retail locations - Troubleshoot, install, or resolve software issues using departmental procedures and standards - Configure and deploy new systems - Understand networks and troubleshoot issues - Ability to assist with technical support troubleshooting and resolution of Windows and desktop support applications either over the phone or onsite. - Uses remote control tools to help troubleshoot and resolve issues for remote locations. - Ability to communicate and explain issues and resolutions with technical and non-technical resources. - Analyze current equipment and give recommendations on replacing hardware as necessary. - Develop strong partnerships with internal associates. - Deliver flawless support and customer service. - Ability to define and document level 1 processes for troubleshooting and resolution of routine fixes and training. - Constantly monitor individual queue and prioritize accordingly to meet SLA. - Work with vendors to resolve issues in a timely manner - Provide on-call weekend support - Ability to travel from site to site on short notice as necessary - Bilingual in Spanish would be a plus but not necessary.
Req No.
2021-10689
Department
Information Technology
Remote / WFH
Yes
Location
US-CA-Anaheim
Type
Regular Full-Time
- Research federal and state laws applicable to consumer loan originations, marketing, servicing and collections, including loan fees, usury rates, and loan restrictions, and maintain state-by-state matrices.  - Maintain federal and state legal monitoring system to track legal developments related to loan originations, servicing and collections, including statutes, regulations, regulatory guidance, consent orders, case law, etc. Coordinate with in-house regulatory counsel. - Perform legal research projects and prepare written analyses to support business requirements.  - Assist in responding to subpoenas. - Perform legal research, account review, compile documentation and organize materials to assist in-house and external counsel in managing consumer litigation claims/demands. - Assist in preparing state license filings and renewals, including assisting in researching licensing requirements.   - Assist in preparing and filing state license annual reports.
Req No.
2021-10687
Department
Legal
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Turn business goals and priorities into quarterly and annual lifecycle marketing plans, gaining consensus across the organization - Build positive relationships with key business partners, from products, technology, compliance to senior leadership - Establish a measurement framework with the analytics team to show the impact of our programs to the overall business - Build weekly, monthly, and quarterly reports that quantify impact, identify trends, and encapsulate key initiatives, partnering with analytics team on ad-hoc analysis and deep dives - Develop a framework that prioritizes initiatives based on business impact and scalability - Utilize technology for programmatic personalization at scale, utilizing APIs, machine-learning models, mobile insights, and behavioral data to improve customer relevancy and revenue impact - Lead email, in-product, push, SMS strategies, as well as go to market and execution plans including calendaring, measurement, and experimentation roadmap - Create new initiatives at scale that drive revenue and customer lifetime value, while improving relevancy through experimentation and personalization
Req No.
2021-10681
Department
Marketing G&A
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Turn business goals and priorities into quarterly and annual lifecycle marketing plans, gaining consensus across the organization - Build positive relationships with key business partners, from products, technology, operations, external vendors, compliance to senior leadership - Establish a measurement framework with the analytics team to show the impact of our programs to the overall business - Build weekly, monthly, and quarterly reports that quantify impact, identify trends, and encapsulate key initiatives, partnering with analytics team on ad-hoc analysis and deep dives - Develop a framework that prioritizes initiatives based on business impact and scalability - Utilize technology for programmatic personalization at scale, utilizing APIs, machine-learning models, mobile insights, and behavioral data to improve customer relevancy and revenue impact - Lead email, in-product, push, SMS strategies, as well as go to market and execution plans including calendaring, measurement, and experimentation roadmap - Create new initiatives at scale that drive revenue and customer lifetime value, while improving relevancy through experimentation and personalization
Req No.
2021-10680
Department
Marketing G&A
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Effectively develop and communicate program status, identify potential risks and setbacks, and develop mitigation strategies - Work cross-functionally to develop best practices in a changing and dynamic environment to ensure on time delivery - Coordinate and contribute to engineering deliverables, including specifications and test plans - Ensure program documents are complete, current, and available for staff and leadership review - Manage complex business problems, processes, and technology - Develop schedules, identify critical paths and bottlenecks - Manage communication within and between business leaders representing across business and technology groups - Plan scope and feature set of programs with product and engineering
Req No.
2021-10677
Department
Marketing G&A
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Organize and administer meetings and activities of the Board of Directors to ensure that such activities are in compliance with the applicable statutory guidelines and laws, including on-time notifications, agenda preparation, preparing resolutions, preparing the minutes of the meetings, etc. - Organize and administer the Annual General Meeting and related compliance filings, ensuring that the company holds the AGM and submits related compliances within the time limits specified. - Draft, review, and negotiate inbound commercial agreements and advise internal business clients on matters related to commercial/contract law with regards to the negotiation and interpretation of these agreements. - Maintain corporate registrations, prepare, archive, and track all required statutory filings to ensure that all are made in a timely manner and company records are appropriately maintained. - Review changes to Indian law and regulations and advise Global Legal. - Engage and coordinate with outside counsel as well as the Global Legal Department - Effectively use and support the use of department software and technology. - Support other legal activities and projects on an as-needed basis. - Other duties, projects, and initiatives as assigned.
Req No.
2021-10668
Department
Legal
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Leading a new Engineering Team focusing on our Customer Data - Work closely with product management, business, engineers, cross-functional analysts and data scientist - Designing of new systems and redesigning of existing systems to meet business requirements, changing needs, and newer technologies - Demonstrates master hands-on capability to drive components to delivery from inception to final product. - Recommends and contributes to software engineering best practices, including those that have enterprise-wide impact. - Takes accountability for the quality, total cost of ownership, maintainability and security of any component or application produced. - Performs as an expert in all parts of the software development lifecycle (e.g., coding, testing, development) and coaches other around such practices. - Converses in many technologies and learns new technologies quickly. - Ability to provide a clear and concise explanation of business strategy, technical concepts, designs or implementation to a non-technical audience. - Stays abreast of industry trends and technologies and knows when/how/if to apply them appropriately.  
Req No.
2021-10638
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Use statistical and machine learning techniques to create scalable analytics solutions within the customer 360 space. Establish scalable, efficient, automated processes for large scale data analysis, model development, model validation and model implementation. - Design and architect modular and reusable code both for use in production environments Work with cross-functional Engineering, Analytics, and Data Science to define the KPIs for machine learning projects. Stay abreast of developments in research methodology and changing technologies in the marketplace and proactively identify applications of these latest developments to improve existing methods. - Prepare and present findings to both technical and non-technical audiences.  
Req No.
2021-10637
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Use statistical and machine learning techniques to create scalable analytics solutions within the customer 360 space. Establish scalable, efficient, automated processes for large scale data analysis, model development, model validation and model implementation. - Design and architect modular and reusable code both for use in production environments Work with cross-functional Engineering, Analytics, and Data Science to define the KPIs for machine learning projects. Stay abreast of developments in research methodology and changing technologies in the marketplace and proactively identify applications of these latest developments to improve existing methods. - Prepare and present findings to both technical and non-technical audiences.  
Req No.
2021-10636
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- You are a thought partner and a leader… you will be working with a talented group of data engineers, analysts, and other product managers to deliver a roadmap that you craft in support of our business strategy.  - You are someone our team will love to work with because you are technical, curious, listen and you are their partner to get things done. - You are someone the business owners will love because you understand how to break apart something very complex into logical, understandable, and sequenced parts of a roadmap and gain buy-in as needed. - You are very comfortable in highly ambiguous situations where you need to be the one to drive progress with little structure and guidance. - You understand how to translate business needs into technical designs and engage in discussions with data engineers and analysts to define a solution that manages complexity but achieves the business objectives. - Comfortable bending between the tactical and strategic. - You make things happen.
Req No.
2021-10629
Department
Data & Analytics
Remote / WFH
Yes
Location
US-
Type
Regular Full-Time