Oportun. Inc

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- Determine the best tech solutions to solve the existing business problems. - Define features, phases, and solution requirements. - Provide specifications according to which the solution is defined, managed, and delivered. - Continual research of current and emerging technologies and proposing changes where needed. - Providing updates to stakeholders on product development processes, estimate, and plan. - Be the technical thought leader of the team, provide necessary guidance and mentorship to team members whenever required - Evolve as subject matter expert and Go-To person for the domain. - Collaborate with multiple product and engineering teams, external partners, release engineering and other stakeholders, be the representative of the technical team in x-functional forums. - Champion best software engineering practices such as continuous integration, delivery, and deployment. - Guide and mentor other teammates and junior member.
Req No.
2021-10616
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
As a Senior Software Engineer, you will - Lead and take ownerships of software deliveries and testing for projects, initiatives and features along with team members, partners and stakeholders. - Drive troubleshooting of issues (for both production and pre-production), derive & optimize solutions for them. - Work with geographically distributed teams and partners at different phases of SDLC. - Partner with product and architecture to determine the best tech solutions to solve the existing business problems. - Providing updates to stakeholders on product development processes, estimate, and plan. - Continual research of current and emerging technologies and proposing changes where needed. - Mentor and help contractors and other team members as required.
Req No.
2021-10615
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Determine the best tech solutions to solve the existing business problems. - Define features, phases, and solution requirements. - Provide specifications according to which the solution is defined, managed, and delivered. - Continual research of current and emerging technologies and proposing changes where needed. - Providing updates to stakeholders on product development processes, estimate, and plan. - Be the technical thought leader of the team, provide necessary guidance and mentorship to team members whenever required - Evolve as subject matter expert and Go-To person for the domain. - Collaborate with multiple product and engineering teams, external partners, release engineering and other stakeholders, be the representative of the technical team in x-functional forums. - Champion best software engineering practices such as continuous integration, delivery, and deployment. - Guide and mentor other teammates and junior member.
Req No.
2021-10614
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Design, implement, maintain critical capabilities for Loan Management System - Be a SME and “Go To” person in Loan Management System with expertise in technical system with complex data modeling & schema - Provide inputs for design, translate design to implementation, own the technical deliveries, code base and code reviews. - Collaborate with multiple product and engineering teams, external partners, release engineering and other stakeholders, be the representative of the technical team in x-functional forums. - Champion best software engineering practices such as continuous integration, delivery, and deployment. - Conatsntly look for opportunities to improve current design, code and process. - Ensure the systems we build/maintain are highly reliable and scalable - Ensure that reported issues and bugs are prioritized and addressed correctly in an appropriate time frame - Write quality code and documentation, be the gatekeeper to maintain best standards for code hygiene and practices across the team members. - Design and maintain KPI’s and metrics to measure success of critical features and capabilities, identify issues using proper alerting mechanisms - Guide and mentor other teammates and junior member.
Req No.
2021-10613
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Design, implement, maintain critical capabilities for Loan Management System - Be a SME and “Go To” person in Loan Management System with expertise in technical system with complex data modeling & schema - Provide inputs for design, translate design to implementation, own the technical deliveries, code base and code reviews. - Collaborate with multiple product and engineering teams, external partners, release engineering and other stakeholders, be the representative of the technical team in x-functional forums. - Champion best software engineering practices such as continuous integration, delivery, and deployment. - Conatsntly look for opportunities to improve current design, code and process. - Ensure the systems we build/maintain are highly reliable and scalable - Ensure that reported issues and bugs are prioritized and addressed correctly in an appropriate time frame - Write quality code and documentation, be the gatekeeper to maintain best standards for code hygiene and practices across the team members. - Design and maintain KPI’s and metrics to measure success of critical features and capabilities, identify issues using proper alerting mechanisms - Guide and mentor other teammates and junior member.
Req No.
2021-10612
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Determine the best tech solutions to solve the existing business problems. - Define features, phases, and solution requirements. - Provide specifications according to which the solution is defined, managed, and delivered. - Continual research of current and emerging technologies and proposing changes where needed. - Providing updates to stakeholders on product development processes, estimate, and plan. - Be the technical thought leader of the team, provide necessary guidance and mentorship to team members whenever required - Evolve as subject matter expert and Go-To person for the domain.  
Req No.
2021-10611
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Lead and manage Teir 2 Security Operations Center. - Primarily responsible for security event monitoring, management and response. - Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring. - Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives. - Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs. - Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center - Perform threat management and threat modeling, identify threat vectors and develop use cases for security monitoring. - Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. - Coordination with stakeholders, build and maintain positive working relationships with them.  
Req No.
2021-10606
Department
Security
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Rapidly identify, categorize and prioritize detected events using all available detection and triage tools. - Monitor SOC tickets (and email) and queue for prospective event reporting from various sources and individual users. - Independently follow procedures to contain analyze and eradicate malicious activity. - Execute event escalation process as necessary. - Ensure detected event are addressed in a rapid manner using available reporting and metrics. - Document analysis results, ensuring relevant details are Included. - Interact with other Information Security and IT Infrastructure groups as necessary. - Track threat trends, statistics, and key figures.  
Req No.
2021-10605
Department
Security
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Rapidly identify, categorize and prioritize detected events using all available detection and triage tools. - Monitor SOC tickets (and email) and queue for prospective event reporting from various sources and individual users. - Independently follow procedures to contain analyze and eradicate malicious activity. - Execute event escalation process as necessary. - Ensure detected event are addressed in a rapid manner using available reporting and metrics. - Document analysis results, ensuring relevant details are Included. - Interact with other Information Security and IT Infrastructure groups as necessary. - Track threat trends, statistics, and key figures.  
Req No.
2021-10604
Department
Security
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Monitor and analyze traffic and events/alerts and advise on remediation actions. - Review and assess impact and remediation actions for incidents escalated by Tier 1. - Investigate intrusion attempts and perform in-depth analysis of exploits by correlating various sources and determining which system or data set is affected. - Follow standard operating procedures for detecting, classifying, and reporting incidents. - Demonstrate network expertise to support timely and effective decision making of when to declare an incident. - Conduct proactive threat research. - Analyze a variety of network and host-based security appliance logs (EDR, Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths for each incident. - Independently follow procedures to identify, contain, analyze, document and eradicate malicious activity. - Document all activities during an incident and provide leadership with status updates during the life cycle of the incident. - Escalate information regarding intrusion events, security incidents, and other threat indicators and warning information to the client. - Track trends and configure systems as required to reduce false positives from true events. - Assist with the development of processes and procedures to improve incident response times, analysis of incident, and overall SOC functions. - Provide written analysis for reports on an as-needed basis. - Modify use cases and manage tuning.
Req No.
2021-10603
Department
Security
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Responsible for owning and driving Oportun's AI strategy - Build and deliver a comprehensive AI/ML roadmap for Oportun’s customer base from brand awareness, marketing and origination to customer care that will engage customers and maintain long customer relationships across Oportun’s products - Partner with business leaders and product managers in problem framing and conceptualization of ideas, develop consensus, and execute on a prioritized AI/ML roadmap for various use cases - Lead, build and mentor data science team that solve business problems leveraging AI/ML - Oversee all phases of AI/ML development, from design, data gathering, training, validation and implementation - Expand the use of dynamically updated AI/ML models - Actively identify and manage model risks in line with model risk management policies - Manage a suite of data science tools/platforms (i.e., Jupyter Notebook), pipelines and reusable code that maximizes productivity and knowledge sharing across the data science team - Partner with data engineers to build a continuous data capture service leveraging AWS Kinesis and expand feature store to include new families of data and real-time streaming data - Collaborate with data and machine learning engineers to design and develop scalable machine learning systems (i.e., building a model execution service leveraging MLflow and SageMaker) to improve speed to market and operate with scale in production.  - Partner with a cross-functional team of data engineers, machine learning engineers and product managers to launch AI/ML solutions into production - Create automated AI and model performance monitoring that aligns with model risk management policy
Req No.
2021-10593
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Security Training and Awareness (75%) - Assist with the development and maintenance a security awareness program geared towards technical audiences and stakeholders - Research and identify top human risks to the organization and the behaviors that must change to mitigate those risks - Partner with key members of the Technology organization to drive learning at all levels - Review training content and delivery methods - Support the operationalization of learning, which may include managing logistics and vendor relationships - Write, update and maintain technical documentation and processes - Drive forward best practices within the organization around secure coding, sensitive data, industry regulations, standards, compliance requirements - Security Program Engagement (25%) - Assist with the development and maintenance of measures to effectively track and report on the efficacy of trainings and awareness efforts - Draft communications to relevant audiences and assist with the creation of role-based procedures/training to specific segments of the employee population - Assist with a security champion/ambassador program -  Assist with the maintenance of KPIs and metrics frameworks around security awareness
Req No.
2021-10554
Department
Security
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
A little but about you… You are a solid engineer… someone that other engineers respect for cleanliness of code and someone that product managers love to work with because you understand the roadmap and are always thinking ahead in your design. You are curious, creative, and constantly think of new ways to improve what we do so that we can fulfill our mission. A willingness to do whatever it takes to ship a product to market. - Responsible for creating and influencing innovative solutions that meet not only functional, but also performance, scalability, and reliability requirements. - Highly motivated self-starter who loves ownership and responsibility while working in a collaborative and interdependent team environment. - Work with multiple teams of engineers to design, develop, and test major software and systems components using an agile, vertical slice-based methodology. - Work with QA to ensure product meets high quality standards.
Req No.
2021-10525
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
A little but about you… You are a solid engineer… someone that other engineers respect for cleanliness of code and someone that product managers love to work with because you understand the roadmap and are always thinking ahead in your design. You are curious, creative, and constantly think of new ways to improve what we do so that we can fulfill our mission. A willingness to do whatever it takes to ship a product to market. - Responsible for creating and influencing innovative solutions that meet not only functional, but also performance, scalability, and reliability requirements. - Highly motivated self-starter who loves ownership and responsibility while working in a collaborative and interdependent team environment. - Work with multiple teams of engineers to design, develop, and test major software and systems components using an agile, vertical slice-based methodology. - Work with QA to ensure product meets high quality standards.
Req No.
2021-10523
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Responsible for creating and influencing innovative solutions that meet not only functional, but also performance, scalability and reliability requirements. - Collaborates with other team members to design, develop, and test major software and systems components using agile development process. - Leads the implementation, documentation, testing, bug-fixes, and release of complex product features. - Creates and reviews unit test to cover use cases and maintain a high level of code coverage. - Leads root cause analysis of production incidents and implementation of fixes. - Contributes to applications architecture to develop reusable code. - Work with multiple teams of engineers to design, develop, and test major software and systems components using an agile, vertical-slice based methodology. - Work with QA to ensure product meets high quality standards.  
Req No.
2021-10522
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Develop risk, profitability, and marketing models used to provide affordable credit to serve those who are mis-scored by traditional credit bureaus, nearly half of Oportun’s customers do not have a valid FICO score  - Discover insights from a myriad of data sources to understand and influence consumer financial behavior - Build data pipelines to prepare data for rapid learning in a scalable manner - Design and build machine learning and data infrastructure by partnering with data and production engineering teams - Develop new complex features to be used to build next generation of machine learning models by combining techniques and business acumen - Partner with production engineering team to deploy models, strategies, verification methods - Communicate and partner with third party data vendors
Req No.
2021-10513
Department
Risk
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Responsible for creating innovative solutions that meet not only functional, but also performance, scalability and reliability requirements. - Responsible for decision-oriented tooling and UX. - Highly motivated self-starter who loves ownership and responsibility while working in a collaborative and interdependent team environment. - Work with multiple teams of engineers to develop and test major software and systems components using an agile, vertical-slice based methodology. - Work with QA to ensure product meets high quality standards.
Req No.
2021-10509
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
WHAT WE ARE LOOKING FOR IN AN IDEAL CANDIDATE: - A customer-first sensibility—taking onboard the challenges our customers face and, in the process, proposing designs that meet their needs. - Proven and well-researched experience with patterns and what makes a user experience good or bad—something beyond opinion and rooted in experience will help build consensus with broad viewpoints. - Designing beyond just what “looks good”—composition, clean balance of elements, and useful interactions are all critical to providing the best possible experience to our customers. - Putting pen to paper (or tablet, or whiteboard, or Figma)—the ability to rapidly ideate and mockup your designs, in collaboration with product owners, stakeholders, and engineers. - You consciously innovate—there’s a balance between replicating existing and proven patterns and driving the design language of Oportun forward. We want a designer who knows the best opportunities to provide unique experiences to our customers that will provide benefit, elegance, and joy to the overall customer experience. - You like making your own icons, defining design standards and guides, and document to a pixel-perfect level the finals you deliver to your teammates. - In complicated user experiences (many of our customers are applying for credit for the very first time!) you can achieve a healthy balance between simplicity and inspiration in the designs that you create.
Req No.
2021-10499
Department
Marketing G&A
Remote / WFH
Yes
Location
US-
Additional Locations
US-TX-Frisco | US-DC-Washington
Type
Regular Full-Time
- Build out programmatic advertising channel - Manage and optimize programmatic campaigns - Manage and execute testing strategies across multiple channels - Optimize landing page conversion rates - Track and report full-funnel campaign performance - Develop ad creative with graphic and motion designers - Support expansion of new financial service products across digital channels - Partner with cross-functional stakeholders including Finance, Risk and Compliance - Conduct competitive analysis and market research - Participate in additional projects as they arise 
Req No.
2021-10495
Department
Marketing G&A
Remote / WFH
Yes
Location
US-CA-San Carlos
Additional Locations
US-TX-Frisco | US-DC-Washington
Type
Regular Full-Time
WHAT ARE WE LOOKING FOR IN AN IDEAL CANDIDATE? - Proven ability to work independently with minimal supervision - Strategic thinker that wants to solve problems not band aid them - Ability to learn new technologies quickly and with minimal guidance - Ability to assist with technical support troubleshooting and resolution of Windows/Mac and desktop support applications either over the phone or onsite. - Uses remote control tools to help troubleshoot and resolve issues - Experience configuring and deploying new systems using SCCM/JAMF - Understand basic networking - Analyze current equipment and give recommendations on replacing hardware as necessary - Constantly monitor individual queue and prioritize accordingly to meet SLA - Work with vendors to resolve issues in a timely manner - Operate as the escalation point for the junior members of the EUS team on difficult to solve incidents - Assist Platform team with app/update testing
Req No.
2021-10466
Department
Information Technology
Remote / WFH
Yes
Location
US-
Type
Regular Full-Time