Oportun. Inc

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- Help lead security service pods across Oportun’s Security organization - Build high performing teams that deliver solutions to reduce risk, protect the business and enable growth - Work with our Security functional leaders to fulfill our roadmap while delivering data driven security services to our internal customers - Collect, analyze and report on security metrics using continuous automation - Enable an agile and frictionless organization by demonstrating agile behaviors - Provide security subject matter expertise to diverse teams through security consultation for risk analysis, remediation and solution development for countermeasures - Align technical and operational compliance with Information Security policies, standards, and guidelines across the enterprise - Foster a team culture that models inclusivity, diversity, transparency and delivery excellence
Req No.
2021-11223
Department
Security
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Install, configure, integrate, and train others on enterprise security solutions - Identify and help remediate enterprise security vulnerabilities - Define and implement appropriate policies for enterprise security solutions - Conduct security risk assessments and help manage remediation plans to completion - Own enterprise security architecture in collaboration with other team members and functional areas - Assist in the investigation and remediation of security incidents and issues - Consult on and provide security requirements for critical projects and initiatives - Conduct technical research when necessary and contribute to our enterprise security strategy - Develop positive partnerships and work closely with other team members and stakeholders to align and execute on infrastructure changes in a secure manner to support the organization’s tools, apps, and processes - Work closely with information technology teams and provide enterprise security guidance - Participate in simulated attacks to assess the organization's cyber resiliency
Req No.
2021-11222
Department
Security
Remote / WFH
Yes
Location
MX-GUA-Leon
Type
Regular Full-Time
- Install, configure, integrate, and train others on cloud security solutions - Identify and help remediate cloud security vulnerabilities - Define and implement appropriate policies for cloud security solutions - Conduct security risk assessments and help manage remediation plans to completion - Own cloud security architecture in collaboration with other team members and functional areas - Assist in the investigation and remediation of security incidents and issues - Consult on and provide security requirements for critical projects and initiatives - Conduct technical research when necessary and contribute to our cloud security strategy - Develop positive partnerships and work closely with other team members and stakeholders to align and execute on infrastructure changes in a secure manner to support the organization’s tools, apps, and processes - Work closely with DevOps teams and provide cloud security guidance - Participate in simulated attacks to assess the organization's cyber resiliency
Req No.
2021-11221
Department
Security
Remote / WFH
Yes
Location
MX-GUA-Leon
Type
Regular Full-Time
- Help lead security service pods across Oportun’s Security organization - Build high performing teams that deliver solutions to reduce risk, protect the business and enable growth - Work with our Security functional leaders to fulfill our roadmap while delivering data driven security services to our internal customers - Collect, analyze and report on security metrics using continuous automation - Enable an agile and frictionless organization by demonstrating agile behaviors - Provide security subject matter expertise to diverse teams through security consultation for risk analysis, remediation and solution development for countermeasures - Align technical and operational compliance with Information Security policies, standards, and guidelines across the enterprise - Foster a team culture that models inclusivity, diversity, transparency and delivery excellence
Req No.
2021-11220
Department
Security
Remote / WFH
Yes
Location
MX-GUA-Leon
Type
Regular Full-Time
- Collaborate with product marketing owners to understand their requirements and bring them to life consistently and cohesively on the website - Assist in setting priorities, balancing deadlines and goals from business partners with developer workload and Legal approvals - Assist with creating, tracking and prioritizing creative, legal approval, and web dev tickets within our sprint cycle and using Jira - Support quality assurance on the website - Assist in determining actional insights from web data and bringing them to life - Develop and manage a testing calendar, in collaboration with marketing technology, analytics, dev, and design - Assist with web analytics, web design, development, and content to monitor and improve search engine optimization (SEO) results - Utilize various marketing technology tools and platforms
Req No.
2021-11214
Department
Marketing & Branding
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with a diverse set of business data domains to design and build data solutions for analytics and business data users - Build and maintain complex data integrations for internal and external data - Maintain the data domain metadata and data catalog - Develop a strong contextual knowledge of the data in use to provide accurate and effective data solutions - Create and review technical and user-focused documentation for data solutions (data models, data dictionaries, business glossaries, process and data flows, architecture diagrams, user guides, etc.) - Design and execute strategies for real-time data analysis and decisioning - Actively promote and enhance best practices, standards, and audits to certify and preserve high-quality data that is fit for purpose - Become a subject matter expert on new Data Warehouse technologies, as well as provide recommendations on making improvements - Own, troubleshoot and resolve incidents, including escalating and managing problems with vendors - Engage with cross-functional teams to deeply understand requirements, insights, and needs - Be open and willing to learn new skills!
Req No.
2021-11208
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with a diverse set of business data domains to design and build data solutions for analytics and business data users - Build and maintain complex data integrations for internal and external data - Maintain the data domain metadata and data catalog - Develop a strong contextual knowledge of the data in use to provide accurate and effective data solutions - Create and review technical and user-focused documentation for data solutions (data models, data dictionaries, business glossaries, process and data flows, architecture diagrams, user guides, etc.) - Design and execute strategies for real-time data analysis and decisioning - Actively promote and enhance best practices, standards, and audits to certify and preserve high-quality data that is fit for purpose - Become a subject matter expert on new Data Warehouse technologies, as well as provide recommendations on making improvements - Own, troubleshoot and resolve incidents, including escalating and managing problems with vendors - Engage with cross-functional teams to deeply understand requirements, insights, and needs - Be open and willing to learn new skills!
Req No.
2021-11207
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with a diverse set of business data domains to design and build data solutions for analytics and business data users - Build and maintain complex data integrations for internal and external data - Maintain the data domain metadata and data catalog - Develop a strong contextual knowledge of the data in use to provide accurate and effective data solutions - Create and review technical and user-focused documentation for data solutions (data models, data dictionaries, business glossaries, process and data flows, architecture diagrams, user guides, etc.) - Design and execute strategies for real-time data analysis and decisioning - Actively promote and enhance best practices, standards, and audits to certify and preserve high-quality data that is fit for purpose - Become a subject matter expert on new Data Warehouse technologies, as well as provide recommendations on making improvements - Own, troubleshoot and resolve incidents, including escalating and managing problems with vendors - Engage with cross-functional teams to deeply understand requirements, insights, and needs - Be open and willing to learn new skills!
Req No.
2021-11206
Department
Data & Analytics
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Work with other engineers to develop automation and test products and applications used by team on daily basis - Play a significant role in the ongoing evolution and refinement of current products and platforms through one or more of - functional testing (manual and automation) - execution and automation of regression tests - design and execution of performance tests. - Help triage, troubleshoot, escalate and provide resolution to production issues. - Document and escalate product defects to the Engineering Team. - Identify and escalate priority issues that need immediate attention. - Collaborate with cross functional teams which requires strong presentation skills and attention to details
Req No.
2021-11196
Department
Engineering
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
Entender, mantener y/o mejorar los indicadores principales de desempeño: - POCC% - SVL - Volúmenes de llamadas. - Ausentismo - Manejo de outages   
Req No.
2021-11179
Department
Operations Support Group
Remote / WFH
No
Location
MX-GUA-Leon
Type
Regular Full-Time
Entender, mantener y/o mejorar los indicadores principales de desempeño: - POCC% - SVL - Volúmenes de llamadas. - Ausentismo - Manejo de outages   
Req No.
2021-11178
Department
Operations Support Group
Remote / WFH
No
Location
MX-GUA-Leon
Type
Regular Full-Time
Entender, mantener y/o mejorar los indicadores principales de desempeño: - POCC% - SVL - Volúmenes de llamadas. - Ausentismo - Manejo de outages   
Req No.
2021-11177
Department
Operations Support Group
Remote / WFH
No
Location
MX-GUA-Leon
Type
Regular Full-Time
- Establish team performance KPI's. - Adequately plan team's activities in accordance to Company goals. - Align and synchronize team efforts to fulfil management directives. - Accurately define priorities based on impact to operation. - Promote, participate, and encourage collaborative attitude and teamwork among staff members. - Effectively address and resolve conflicts through dialogue and communication. - Maintain a clear, open, professional and constant communication with all team members at all levels. - Distribute workloads adequately. - Provide staff with constant feedback on a timely manner. - Maintain a positive, productive, efficient and safe attitude and conduct. - Commit to and be involved in staff's development and performance. - Expand staff members' concepts, techniques and abilities through timely and constant coaching. - Display disposition and adaptability to change. - Provide assistance as required by Management. - Deliver required reporting. - Manage any administrative need from staff. - Conduct/attend negotiations and meetings as required.  
Req No.
2021-11176
Department
Operations Support Group
Remote / WFH
Yes
Location
MX-GUA-Leon
Type
Regular Full-Time
- Handle sensitive business and people issues with diplomacy - Maintain Executive calendars and complex coordination of meetings and events - Ensure smooth and cost-effective travel logistics - Manage team communication and meeting planning - Understand meeting agendas and provide context/ materials required for meeting - Prepare and edit correspondence, communications, presentations and other documents - Identify operating improvements and implement changes where appropriate - Participate in staff meetings, document actions and distribute minutes of meetings - Ensure efficient and timely expense reimbursements and invoice processing - Monitor, screen, respond to and distribute incoming communications - Receive and interact with incoming visitors and manage various HR Vendors - Liaise with internal staff at all levels, and partner with the admin team - Assist in managing the department budget and partner with FP&A; to analyze monthly department budgeting and accounting reports to maintain expenditure controls is plus.
Req No.
2021-11175
Department
Administration
Remote / WFH
Yes
Location
US-CA-San Carlos
Type
Regular Full-Time
- Active role in QA activities during all phases of the SDLC from requirements elaboration, design/development, test and deployment. - Creating and maintaining all QA related documentation throughout the SDLC process. - Responsible for manual and automated testing activities for multi-tier web base platform. This includes creation of test plans based on business requirements, writing test cases, creating and maintaining automated scripts, working with development engineers to resolve testing defects and completing all test documents for review and signoff. - Works with the QA team and QA manager continuing to develop and maintain testing strategies and best practices as well as test scenarios and test scripts. - Contributes to the test phase planning. - Execution of the test phase consistent with the overall project schedules. - Test data creation. - Direct interaction/facilitation of defect resolution with development engineering resources. - Use of defect tracking tools to log, manage, resolve and report on bugs/defects. - Works effectively within a dynamic team environment following QA standards and best practices ensure the highest level of quality
Req No.
2021-11147
Department
Engineering
Remote / WFH
Yes
Location
MX-GUA-Leon
Type
Regular Full-Time
- Become a subject matter expert in all aspects of the Oportun business of acquiring and serving financial product customers in order to properly analyze and support those areas: leads, origination, underwriting, risk, disbursement, payments, collections, reporting, etc. - Map business process flows to system/data flows and other related documentation needs - Identify opportunities for improvement in the end-to-end process by looking at various data sources (business metrics, customer metrics, etc.) - Collaborate and coordinate with members of product development teams (Developers, Quality Engineers, Dev Ops, Technical Product Managers), business teams (Compliance, Legal, Risk, Ops Managers, Call Center Agents, Store Agents, etc..) and Customers, to identify the impact, root causes and solutions of major issues or improvements needed - Identify opportunities to build new tools to enable internal teams to perform better (faster, more efficiently, etc.) - Work with business process owners on controls documentation, review, testing and remediation - Perform and document walkthroughs of various business controls - Track and facilitate audit finding responses, root cause analysis, and corrective action plans
Req No.
2021-11096
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Work with other engineers to develop automation and test products and applications used by team on daily basis - Play a significant role in the ongoing evolution and refinement of current products and platforms through one or more of - functional testing (manual and automation) - execution and automation of regression tests - design and execution of performance tests. - Help triage, troubleshoot, escalate and provide resolution to production issues. - Document and escalate product defects to the Engineering Team. - Identify and escalate priority issues that need immediate attention. - Collaborate with cross functional teams which requires strong presentation skills and attention to details
Req No.
2021-11095
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Work with other engineers to develop automation and test products and applications used by team on daily basis - Play a significant role in the ongoing evolution and refinement of current products and platforms through one or more of - functional testing (manual and automation) - execution and automation of regression tests - design and execution of performance tests. - Help triage, troubleshoot, escalate and provide resolution to production issues. - Document and escalate product defects to the Engineering Team. - Identify and escalate priority issues that need immediate attention. - Collaborate with cross functional teams which requires strong presentation skills and attention to details
Req No.
2021-11094
Department
Engineering
Remote / WFH
Yes
Location
IN-TN-Chennai
Type
Regular Full-Time
- Work with engineering and business leaders to identify the compliance related requirements for new collection and servicing tools. - Support the design of an effective quality assurance program. - Provide guidance on test cases as it relates to User Acceptance Testing on compliance requirements pre-production. - Conduct post-production testing to ensure functionality is adequate. - Serve as key compliance contact to answer compliance related questions and participate on project teams for collections and servicing business units. - Partner with the Compliance Monitoring and Testing Team to create a risk-based approach to collections monitoring. - Develop innovative and creative recommendations for correcting unsatisfactory conditions and improving operations, loan servicing and collections. - Assist in the development of repossession processes and notices. - Review loan servicing and collections scripts, procedures, and training. - Address test/risk assessment findings to assure implementation of agreed remediation measures. - Manage complaint handling of high-risk regulatory complaints. - Perform special projects, reviews and other duties as assigned.
Req No.
2021-11093
Department
Compliance
Remote / WFH
Yes
Location
US-TX-Frisco
Type
Regular Full-Time
The prospective candidate’s responsibilities will include the following:  - Perform 3, 2 and 1-Way Match and check for accuracy of PO’s and receipts. - Paying vendors from PDF invoices received. - Monitoring payment discrepancies, discount opportunities and documentations. - Ensuring credit is received for outstanding memos. - Charge expenses to accounts / spend categories and cost centers by analyzing invoice/expense reports; recording entries. - Review and verify expense reports. - Communications to Vendors and Business Units regarding payments / updates. - Communications with the Cash team regarding check payments; reconciliations, stop-payments. - Communications with Procurement Team regarding Purchase Orders; Receipts and/or Amendments. - Prepare analysis of A/P accounts and monthly reports. - Reconcile processed work by verifying entries and comparing system reports to balances. - Maintain accounting ledgers by verifying and posting account transactions. - Verify vendor accounts by reconciling monthly statements and related transactions. - Continue to improve the payment process. - Identify improvements/development areas for projects within AP and other departments that we work with. - Protect organization's value by keeping information confidential. - Updates job knowledge by participating in educational opportunities. - Accomplish accounting and organization mission by completing related results as needed.
Req No.
2021-11092
Department
Finance
Remote / WFH
No
Location
MX-GUA-Leon
Type
Regular Full-Time